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Jessica Pietsch

Content Designer | GLAMR Professional | Digital Strategist | Founder of PaxMesh

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About Me

Driven by curiosity and a passion for digital communication, I have cultivated a career dedicated to the preservation and thoughtful management of digital assets and artifacts. With over 15 years of cross-sector experience spanning government, non-profit, and corporate environments, my goal is to connect people, ideas, and data. As a proud neurodivergent practitioner, I leverage my lived experience with Autism and ADHD to advocate for true digital accessibility, plain language, and inclusive, user-centered design.

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Selected Work Samples

Single Digital Presence (SDP) Capability Uplift

As a Content Designer and Training Facilitator for the Victorian Department of Premier and Cabinet, I designed and delivered learning programs for over 400 public sector content editors. This work focused heavily on establishing accessible content workflows that anticipate the needs of both human users and future AI/semantic web interpretation.

Tools & Skills:

Drupal 8 Content Management System, WCAG 2.1 Accessibility Standards, Plain Language, Agile Methodology.

Nelson Mandela Foundation: Digital Archive Release

Description: During a 12-month international volunteer assignment in Johannesburg, I managed the preparation and release of an online archive containing 60,000 digital objects (videos, audio, photographs, and documents). I also managed the procurement and rollout of an organization-wide Electronic Document Records Management System (EDRMS).

• Tools & Skills: AtoM (Access to Memory), Archivematica, ISAD(G) standards, Dublin Core, METS, Python/Command-line interface.

3. Digital Cadastre Modernisation (DELWP)

• Description: Served as the Industry Engagement Officer for a $42 million digital transformation project turning Victoria’s property map base into a digital dataset. I produced LUV's first online stakeholder reference group and managed the end-to-end technical production for the 800-attendee Victorian Spatial Showcase.

• Tools & Skills: Dynamics365, MS Teams, Stakeholder Journey Mapping, Digital Event Production.

4. Wavemaker Stories (Women in STEM)

• Description: Initiated and managed a multi-platform project to increase the visibility of women in subsea engineering. Secured $180K in government funding to develop a social media campaign, a comic book, and a touring exhibition.

• Tools & Skills: Graphic Design, Grant Management, WordPress, Mailchimp, Contractor Management.

[Link to More Work: view my GitHub / LinkedIn]

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Key Skills & Expertise

• Digital Communication & Content Design: Writing for the web, accessible content design, plain language systems, and digital capability uplift.

• Information Management & Archiving: Digital preservation, metadata schema design, digital asset curation, and semantic web preparation.

• Stakeholder Engagement: Cross-sector collaboration, inclusive community management, and translating complex technical needs into user-friendly narratives.

• Systems Thinking: Rules-as-Code, open-source knowledge management, and AI-enabled metadata formatting.

Certifications & Achievements

• Master of Information Management, Curtin University

• Bachelor of Arts (Internet Communications), Minor in Web Development, Curtin University

• Advanced Certificate in Engagement, IAP2 Australasia

• Certified Professional AALIA (CP), Australian Library and Information Association

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What People Say

"It was a pleasure working with Jessica as we navigated new and complex communications for a diverse range of stakeholders. Very professional and passionate to achieve the best results for the team... Its clear her deep knowledge in digital communications is evident and comes through daily in her work." — Christopher Quinn, Program Manager (Digital Cadastre Modernisation Project)

"Jess worked as an online tutor for me delivering a unit that focuses primarily on digital preservation. Jess is an excellent tutor who engages with pedagogical ideas and self-reflection to build excellent learning experiences for students." — Dr. Leisa Gibbons, Academic Supervisor

My Work Ethic: "I believe true innovation is brought about by diversity and inclusion. I advocate for human rights through the open data and knowledge movements, and I thrive in complex environments, balancing public access with cultural integrity and respect for diverse community needs."

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